At Moonlit Gems, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our site, you agree to the practices described in this policy.
A. YOUR INFORMATION
We may collect these types of information:
- Personal Information: Includes your name, email address, phone number, billing and shipping address, and payment details when you make a purchase.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, and browsing behavior.
- Voluntary Information: Any information you provide through contact forms, surveys, or when signing up for newsletters.
B. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill your orders, including shipping and billing.
- Improve our website and services based on user behavior and feedback.
- Communicate with you about your orders, offers, promotions, or other relevant updates.
- Protect against fraud, unauthorized transactions, and other illegal activities.
C. SHARING YOUR INFORMATION
We respect your privacy and do not sell or share your personal information with third parties, except as necessary to:
- Fulfill your orders such as sharing your address with shipping providers.
- Comply with legal obligations.
- Work with trusted service providers who assist in operating our website, payment processing, or marketing campaigns.
D. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences.
- Understand how users interact with our website.
- Provide personalized recommendations and promotions.
You can manage your cookie preferences through your browser settings.
E. PROTECTING YOUR INFORMATION
We implement appropriate technical and organizational measures to secure your personal information. These include:
- Secure payment gateways for transactions.
- Encryption of sensitive data.
- Regular monitoring and updating of our security practices.
F. YOUR RIGHTS
As a customer, you have the right to:
- Access and review the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Opt-out of marketing communications at any time.
- Request the deletion of your personal information, subject to legal and contractual obligations.
To exercise these rights, please contact us at [insert contact email].
G. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.
H. NEED HELP?
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Website: moonlitgem.store
Phone: (+84) 83 538 6004
Email: moonlitgems2024@gmail.com
Thank you for trusting Moonlit Gems with your personal information. We are committed to protecting your privacy while providing you with the finest silver and gemstone jewelry.